Tech Support Form
07/28/08: Email problem? Most ISP's are now requiring you use their mail server in your outgoing mailserver settings. If you can receive email, but can not send, then your ISP requires you use their outgoing mailserver. This will not change the appearance that the email was sent from your Domain. It is a security measure by the ISP's to prevent sending spam.
Warning: Do not store your email on the server. If you are using Squirrel Mail or , please delete your trash, and download your email with Outlook Express, Eudora, Pocomail or the mail program of your choice. Mail residing on the server with Squirrel Mail or Horde will become corrupt if the total amount goes over 10 megabytes. This mail will become un-retrievable if it becomes corrupt.
Is your ISP having a router problem? Click Below.
Please double check your ISP if it is having router problems before contacting us. Reports can be viewed @ http://www.internettrafficreport.com/ (we have had requests for this link).
For Technical support, questions, FAQ's, billing questions, html questions, use the form below. For billing changes click here.
Follow the appropriate links for what you are looking for. ie: Billing changes can not be handled by our techs and visa versa!
Please DO NOT send regular email, use these forms. We receive thousands of emails per day (mostly spam), and both our tech forms are pre-coded so it gets our attention! Before you submit a question, make sure you have searched our Online manual for your answer. Although we do not offer html, cgi, java & perl assistance as a policy, we will take a look at any question you have as time permits.
3/20/09 14:50 Server secure.2oks.com had a kernel crash due to faulty memory. We are replacing the memory and will reboot shortly.
We apologize for any convenience.
